COPERATE WITH US
Benefits, dedicated conditions and much more
MEANT FOR:
BENEFITS
CORE BUSINESS
Edilceram s.r.l. is an Italian-based multi-brands retail company dealing with made-in-Italy design brands (mainly tiles & coverings and bath design manufacturers, but also furnishing brands more in general), that is able to supply a one-stop supply service and door delivery all over the world.
Our core business is about bath ambiance furnishing and the cladding & flooring retailing.
SUPPORT
PROVIDED
We can provide you with a one-stop supply service. Indeed our brand portfolio is really wide and conists of more than 100 made-in Italy top design brands.
So we can supply a lot of high-end goods suited for building or renovation projects, such as:
Moreover, we will be your partner in direct contact with the manufacturing factories, so we will be able to constantly provide you with updates related to ongoing orders, or technical support before and after sales.
Our supplies go always under the official manufacturer's warranty. In case of faulty items, we are going to directly deal with the manufacturers for getting replacements or taking all the necessary actions from case to case.
Dedicated library
We have developed a library including our brands' catalogs (the access is granted only to Business partners)
Interior & Outdoor Design Service
If you mean to get detailed proposals including our brands during the project phase for your customers' spaces, we can support you with this. Feel free to share your quoted plants and layouts with us in order to get support.
Interior & Outdoor Design Service
If you mean to get detailed proposals including our brands during the project phase for your customers' spaces, we can support you with this. Feel free to share your quoted plants and layouts with us in order to get support.
we have developed a library including our brands' catalogs (the access is granted only to Business partners)
HANDLING & WORLDWIDE
TRANSPORT
Your goods can be properly stored and warehoused in our logistics hub where the purchasing orders are fulfilled (internal handling, storage, preparation, and distribution of them).
We have proven experience in managing International supplies (with door delivery all over the world). Indeed we have been attending to plenty of customers from all over the world all over the last 15 years.
So we can offer plenty of shipment solutions ( both B2C and B2B options) under almost all of the Incoterms and, for each one you will be able to track the goods all along their way to your address:
- BtoB air freight or sea freight services (under all the Incoterms options such as CIF,DAP)
- Air freight express service
- Intermodal shipping service (i.e. truck + railway with various destinations during the China route)
CUSTOMS
PROCEDURES
If we are in charge of managing the logistics, we can handle all of the customs procedures (you will just have to settle your country's import duties and/or taxes) unless you go for cheaper solutions (that do not entail the custom procedures clearing and/or the door delivery). And even then we are able to share contacts of brokers dealing with the customs procedures on-site.
If the supply goes under ex-Works' terms and we are not in charge of managing the logistics, we are always available to share the needed set of docs. with the forwarder in charge of the pick-up at our premises.
FAQ
Can I buy ex-Vat?
Your purchasing orders with us will go always Vat-free.
Once the goods will be reaching your country customs duty office, you shall be charged with your country's import duty and/or Vat.
We strongly advise you to hear the nearest custom duty office in order to be properly informed about it by the local authorities.
If the supply goes under ex-Works' terms and your forwarder will be in charge of the pick-up at our premises, the purchasing order will be Vat-exempted and you must share the MRN doc by forwarder reporting our commercial invoice number and the value of the good.
Otherwise, we will be forced to charge the recipient with 22% Italian Vat.
If the commercial invoice will be entitled to a registered business you should be able to claim Vat back by the way.
Can i get door delivery all over the world?
Door delivery is available worldwide.
Our shipping service allows you to receive your shipment quickly and easily. We can offer numerous shipping solutions (both B2C and B2B) in almost all Incoterms, and for each of them, you will be able to track the goods all the way to your address.
What if the goods are damaged or lost?
The parcel travels properly packed and fully insured against damage or loss.
We strongly recommend to conditionally sign the parcel when it is delivered to your address, by proceeding this way, you will be fully covered in case of damages/breakages during the transportation (because we will be able to lodge a refunding complaint through it).
Can i pick the goods up by my forwarder at your premises?
If the supply goes under ex-Works' terms and we are not in charge of managing the logistics, we are always available to share the needed set of docs. with the forwarder in charge of the pick-up at our premises.
How does it work with the retun right?
We offer a longer right of return meant for our B2B partners. However, please note that the return shipping cost will be borne by the receiver. In case you would like to avail yourself of the return right , please notify us at [email protected] and if necessary we can offer support by sharing all the necessary documentation
Registered Office
Address: Via Saba 2, Conversano (BA) 70014
Phone: +39 393 9107276
Email: [email protected]